The Outsourcing Destination Guide Egypt is an independent information guide published in April 2017 by the German Outsourcing Association, in co-operation with ITIDA, for free global distribution. The Guide has been developed to help decision makers better understand the advantages and conditions of the Egyptian IT market. It features success stories of industry leaders’ operations in Egypt, including Dell EMC, IBM, Microsoft, among others, and presents the capabilities and actors of the Egyptian ITO, BPO and Shared Services Industry.
Ranked as a regional leader and the 10th globally according to A. T. Kearney’s 2014 Global Services Location Index, Egypt is strongly positioned as the region’s sourcing hub and a leading global contender. With solid fundamentals and unique value proposition, Egypt avails abundant diverse talent pool, favorable costs and pivotal geographic location.
This unique mix of strengths and unrivaled ecosystem attracted numerous multinationals and Fortune 500 companies to establish operations in Egypt and deliver unmatched offshoring and outsourcing activities across the array of industry verticals. Strategic relations with the government represented in ITIDA availing full logistical support and smart incentive schemes enabled companies to expand their operations, and increase their global outreach.
Egypt is featured in many analyst and influencer reports. These reports not only demonstrate the leaps that Egypt has made in terms of infrastructure, talent and attractiveness as an outsourcing destination but show the world what Egypt has to offer local and multinational companies.
Egypt value proposition proved resilient , According to Everest global report- Putting Egypt Back on Your Location Radar -The View from the Frontline of Operations 2015. Egypt sourcing industry doubled in size over the past four years, and reached to an impressive 90,000 personnel, of which approximately 50,000 are offshore-focused. Acknowledging Egypt as a leading sourcing hub, Global In-house Centers (GICs) as well as service providers, have amplified investments in existing service delivery operations.
Egypt can easily fit the role of a mid-sized hub for pan-European corporations , according to Oxford Business Group’s “Egypt gains momentum in ICT outsourcing feature”. With large presence of French, Italian, German, and Spanish speakers, Egypt can easily fit the role of a mid-sized hub for pan-European corporations across multiple functional areas such as customer service, business processes, knowledge processes and IT helpdesk.
According to AVASANT - Poised to scale-up the Sourcing Industry Value Chain - Egypt’s recipe for success 2015, Egypt offers a steady stream of skilled graduates which companies can tap into to offer their IT-BPM-KPO services. Around 480,000 students graduate from Egypt’s public and private universities annually, which makes the country one of the largest sources of skilled talent pool in the world.